Returns & Exchanges
Palm Beach glow, handled with care.
At Coco Tanning Company, we stand behind the quality of our products and want you to love your glow.
Return Window
We accept returns within 14 days of delivery.
Eligibility
To be eligible for a return, items must be:
• Unused
• Unopened
• In their original packaging
• In the same condition in which they were received
Because our products are personal care items, we cannot accept returns on opened or used products for hygiene and safety reasons.
Defective or Damaged Items
If your order arrives damaged or defective, please contact us within 5 days of delivery at:
admin@cocotanco.com
Include your order number and photos of the issue. We will gladly replace the item or issue a refund at no additional cost.
Return Process
To initiate a return, please email us at admin@cocotanco.com with:
• Your order number
• The item(s) you wish to return
• Reason for return
Once approved, return instructions will be provided.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Once your return is received and inspected, we will notify you of approval. If approved, refunds will be issued to your original form of payment within 5–10 business days.
Original shipping fees are non-refundable.